Well it's been quite a while since I have updated my blog. But don't worry the CRM bear has been busy learning lots about Dynamics CRM. I have been visiting Oxford University to get some inspiration for my blog.
I did like the idea of living in college, with nobody watching how much HONEY I eat at breakfast and dinner!
This of course got me thinking how these great colleges keep track of their students and alumni. It's simple of course, they must have a CRM system, well may be not. So I have put together a tutorial for you all on how to use CRM mailing, much better than paper and spreadsheet lists. I wonder if the colleges I visited are going to send me an invite to their annual dinner. I dream of "Benedict the distinguished alumni".
You can find my CRM mailing tutorial at: