Mum says that there are currently two main versions of Dynamics CRM out there in the market place; these versions are Dynamics CRM 3.0 and Dynamics CRM 4.0. There are possibly some earlier versions out there but mum thinks that not many people use these any more, certainly not any of her clients. If she had a potential client who insisted on using an earlier version, she would not work with them.
So what I know is:
- CRM 3.0 – Is a good product, but you cannot buy it any more. There are lots of people out there using it and enjoying it. Mum encourages her clients to plan for an upgrade to CRM 4.0 because at some point CRM 3.0 will not be supported anymore. Mum still does a lot of work with CRM 3.0 CRM 4.0 – It’s a great product, all new installations have to use this product at the moment.
- CRM 4.0 has lots of things that CRM 3.0 doesn’t for example it can be hosted and the workflow is much better. Better workflow means more ways to get honey more quickly.