I have been very busy learning all about Dynamics CRM; wow it's a great product, still trying to figure out just how it will help me get more HONEY; but I am working on that one.
One piece of interesting news that I heard about in the office, while looking over someone's keyboard can be found by following this link http://www.insidecrm.com/features/crm-important-recession-082508/
The link lists 5 reasons why CRM is even more important than ever in a recession; basically it's saying that in a recession everyone wants to make their dollars (honey) go further. (Yes but I eat mine.) investing in CRM now is a fantastic way to make your dollars go further, by helping you identify the good customers from the bad ones. Or in other words "more bang for your buck".